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UX & UI Design

UX and UI design that makes the next step obvious.

User journeys mapped, friction removed and every screen designed in Figma, so customers find what they need and do what you want them to do.

Brisbane · Australia and New Zealand

Balar Media Group provides UX and UI design for websites, online stores and apps across Australia and New Zealand. Our Brisbane designers map how your customers move through the site, wireframe each key screen, design the interface in Figma and test it with clickable prototypes before development starts.

Designers reviewing interface layouts together

UX & UI Design

What is the difference between UX and UI design?

UX design decides how the site works: what a visitor sees first, how many steps it takes to enquire or buy, and where people get stuck. UI design decides how it looks and feels: type, colour, spacing, buttons and states. Good UX with poor UI feels cheap. Good UI with poor UX looks great and loses customers. You need both.

Designed Around The Customer

Fewer clicks. Fewer drop-offs. More enquiries.

User journeysWireframesInterface designClickable prototypes

Every extra step between a visitor and an enquiry costs you customers. We design the shortest clear path from the first screen to the form, the phone call or the checkout.

Each screen is designed for phone first, then tablet and desktop, and handed to developers with a full design system so the build matches the design exactly.

What's Included

What UX and UI design covers.

From the first sketch to a design your developers can build from.

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User Journey Mapping

Who your customers are, what they came to do and the path that gets them there fastest.

Wireframes

The structure of each key page agreed before any visual design begins.

Interface Design

Custom UI in your brand: type, colour, components and every state of every button.

Clickable Prototypes

A working model of the site or app you can click through on your own phone.

Design Systems

Reusable components and rules so the site stays consistent as it grows.

Conversion Review

Existing sites reviewed for the points where visitors drop off.

The Process

Research, wireframe, design, test.

You see and approve each stage.

Step 01

1

Research

We learn your customers, your goals and how the current site is used.

Step 02

2

Wireframe

Page structure and user flow agreed in simple layouts.

Step 03

3

Design

The full interface designed in Figma, in your brand.

Step 04

4

Test

A clickable prototype checked on real devices before the build.

UX & UI Design Brisbane

What good UX looks like in practice.

The same principles apply to a five page website and a full web app.

One clear action per screen

Every page has one main thing it wants the visitor to do, and the design points at it.

Phone first

Most visitors arrive on a phone, so the design starts there and scales up.

Built as designed

Designs are handed over with exact spacing, type and component rules. See front-end development.

FAQs

UX and UI design questions, answered.

Can't see yours? Ask us directly.

Yes. We design websites, online stores, customer portals and mobile apps. See apps and portals.
Yes. We review how visitors use it now, find where they drop off and redesign those screens.
Figma files with every screen, a clickable prototype and a design system your developers can build from.
Yes. Most clients have us design and build, so nothing is lost between the two.
Figma for design and prototyping, so you can view and comment on the designs from any browser.
Our office is at Level 1, 1024 Ann Street, Fortitude Valley, Brisbane. We work with businesses across Australia and New Zealand.

We've been working with incredible clients to craft impactful stories and engaging experiences that matter.

  • EvoHeat Australia
  • Neumann Steel
  • True Metal Solutions
  • Rollsec
  • Scenic Road Properties
  • Fins Restaurant
  • Orange Maple Property Management
  • Mr Rental
  • Guardian Screens & Shutters
  • Jimmy Jones Doggy Couture
  • Ray White Projects
  • Barbora
  • GS Offroad Tours
  • Arnold Development Consultants
  • Bravis Security
  • North Point Advisory
  • Plumbing & Gas Services QLD
  • Amazonia
  • 1stopvis
  • 101FM
The design is strong, structured, and exactly what we needed.
NEUMANN STEEL
Working with Balar Media Group was a game-changer for our business. Their creative approach and digital expertise transformed our online presence.
DIAMOND AUTO TRADERS
From concept to completion, Balar Media Group made our services look impressive online. Their attention to detail is unmatched.
ALLURE CONCRETE SOLUTIONS
The website feels fun and adventurous. Highly recommended.
COOLY ECO ADVENTURES
Professional and corporate design. Perfect for our industry.
ARNOLD DEVELOPMENT CONSULTANTS
Balar Media Group transformed our online presence with a sleek, professional website. Our brand has never looked better!
GENIE PERFORMANCE HEADERS
Balar Media Group created beautiful, clean, and engaging content. The messaging feels natural, premium, and perfectly aligned with our brand.
ORGANIC ROSEHIP SKINCARE
Balar Media Group captured the look we wanted.
CHLOE E VEGAN
The site is fast and clean.
AMAZONIA
Balar Media Group delivered an exceptional website. The design perfectly reflects our brand, and their team was professional, creative, and easy to work with.
HAMPTON EVENTS
Our restaurant’s new website is stunning and user-friendly. Balar Media Group truly understands how to showcase hospitality online.
FINS RESTAURANT
Working with Balar Media Group was seamless. Our property listings are now showcased beautifully, attracting more clients than ever.
RAY WHITE
The website matches our fitness brand perfectly.
TONELAB
The new website explains our products clearly and professionally.
GUARDIAN POOL HEATING
Thanks to Balar Media Group, our adventure tours now shine online. The site perfectly captures the thrill of our experiences.
GS OFFROAD TOURS
Balar Media Group delivered exactly what we needed. The new website looks modern, loads fast, and is built to convert visitors into enquiries.
MR RENTAL NZ
Balar Media Group did an outstanding job creating the Racetec Paddles website. The design looks sharp, loads fast, and perfectly represents our brand.
RACETEC PADDLES

How it works

Tell us what you need built.

Enquire and we scope the project with you: what it has to do, how it should be built, and what it will take. No obligation.

Our technologies

We use the latest technologies available to create timeless designs

WordPressShopifyWooCommerceMagentoBigCommerceAstroElementorBeaver BuilderPHPHTML5ReactNext.jsVueLaravelCloudflareFigmaAdobe Creative CloudGoogle Search ConsoleGoogle Analytics 4Google Tag ManagerGoogle Business ProfileGoogle AdsMeta AdsFacebookInstagramLinkedInGoHighLevelcPanelMicrosoft 365

Let’s build the next big thing together.

Let's Talk

Want a site customers find easy?

Call or enquire now to book your scoping session.

Level 1, 1024 Ann Street, Fortitude Valley QLD 4006

1300 986 444
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Aboriginal flag

Balar Media Group acknowledges Aboriginal peoples and Torres Strait Islander peoples as the Traditional Owners and custodians of the land. We recognise their connection to land, sea and community, and pay our respects to Elders past, present and emerging.

Want to grow your business with Balar?

Call or enquire now to book an obligation free consultation and scoping session. No spam. No obligation. We call within one business day.

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Balar at a glance

Balar Media Group is a web design, development, SEO and AI search agency in Fortitude Valley, Brisbane. Jesse Cluer is Managing Director. Jesse and the team have a combined record of 500+ web builds. Custom web design, organic SEO and AI search. Brisbane (Fortitude Valley), clients across Australia, New Zealand and Bali. 34 five-star Google reviews.

Born in
Byron Bay
Headquarters
Level 1, 1024 Ann Street, Fortitude Valley, Brisbane QLD 4006
Google rating
5.0 from 34 five-star Google reviews
Services
Custom web design, web development, eCommerce, SEO, AI search optimisation, copywriting and branding, landing pages and CRO, web apps and portals, hosting and care
Platforms
WordPress, Shopify, Magento, Astro, Next.js, React, Laravel and custom code
Industries
Trades and construction, professional services, hospitality and hotels, real estate, manufacturing and industrial, online stores, automotive, tourism
Areas served
Every Australian city from our Brisbane office, plus New Zealand and Bali