Balar Media Group builds AI chatbots and assistants for business websites. Each assistant is trained on your own services, prices, policies and service areas, answers customer questions at any hour, collects the visitor's details when they are ready to enquire, and sends the conversation to your team by email or into your CRM.
AI Chatbots For Websites
What can an AI chatbot do for a business?
Catch the customers you are currently missing. People visit your website at night, on weekends and while your phones are busy. If their question goes unanswered they try the next business. An assistant answers straight away, in your words, and turns the visit into an enquiry with a name and number attached.
Answers 24/7Captures enquiriesYour words, your rulesHands over to staff
A generic chatbot guesses. Ours is given your services, service areas, pricing guidance, opening hours and policies, and is told what it must never say. It answers from what it has been given and says so when a question needs a person.
When a visitor is ready, the assistant takes their details and passes the whole conversation to your team, so the first call starts with everything already known.
It is built to answer from your information and to hand over to a person when it does not know. We test it against awkward questions before launch and review real conversations afterwards.
It can collect details and pass people into your booking system. Payments stay in your normal checkout.
Yes. It is added with a small snippet and works on WordPress, Shopify and custom sites.
Always. The assistant offers your phone number and passes the enquiry on whenever a person is needed.
A setup fee and a monthly fee that depends on how busy your site is. We quote it after the brief.
Our office is at Level 1, 1024 Ann Street, Fortitude Valley, Brisbane. We work with businesses across Australia and New Zealand.
We've been working with incredible clients to craft impactful stories and engaging experiences that matter.
Let's work together.Let's work together.Let's work together.Let's work together.
The design is strong, structured, and exactly what we needed.
NEUMANN STEEL
Working with Balar Media Group was a game-changer for our business. Their creative approach and digital expertise transformed our online presence.
DIAMOND AUTO TRADERS
From concept to completion, Balar Media Group made our services look impressive online. Their attention to detail is unmatched.
ALLURE CONCRETE SOLUTIONS
The website feels fun and adventurous. Highly recommended.
COOLY ECO ADVENTURES
Professional and corporate design. Perfect for our industry.
ARNOLD DEVELOPMENT CONSULTANTS
Balar Media Group transformed our online presence with a sleek, professional website. Our brand has never looked better!
GENIE PERFORMANCE HEADERS
Balar Media Group created beautiful, clean, and engaging content. The messaging feels natural, premium, and perfectly aligned with our brand.
ORGANIC ROSEHIP SKINCARE
Balar Media Group captured the look we wanted.
CHLOE E VEGAN
The site is fast and clean.
AMAZONIA
Balar Media Group delivered an exceptional website. The design perfectly reflects our brand, and their team was professional, creative, and easy to work with.
HAMPTON EVENTS
Our restaurant’s new website is stunning and user-friendly. Balar Media Group truly understands how to showcase hospitality online.
FINS RESTAURANT
Working with Balar Media Group was seamless. Our property listings are now showcased beautifully, attracting more clients than ever.
RAY WHITE
The website matches our fitness brand perfectly.
TONELAB
The new website explains our products clearly and professionally.
GUARDIAN POOL HEATING
Thanks to Balar Media Group, our adventure tours now shine online. The site perfectly captures the thrill of our experiences.
GS OFFROAD TOURS
Balar Media Group delivered exactly what we needed. The new website looks modern, loads fast, and is built to convert visitors into enquiries.
MR RENTAL NZ
Balar Media Group did an outstanding job creating the Racetec Paddles website. The design looks sharp, loads fast, and perfectly represents our brand.
RACETEC PADDLES
How it works
Talk to the people who do the work.
Ask us anything. We call or email back within one business day.
Balar Media Group acknowledges Aboriginal peoples and Torres Strait Islander peoples as the Traditional Owners and custodians of the land. We recognise their connection to land, sea and community, and pay our respects to Elders past, present and emerging.
Want to grow your business with Balar?
Call or enquire now to book an obligation free consultation and scoping session. No spam. No obligation. We call within one business day.
We'll be in touch within one business day. Urgent? Call 1300 986 444.
Balar at a glance
Balar Media Group is a web design, development, SEO and AI search agency in Fortitude Valley, Brisbane. Jesse Cluer is Managing Director. Jesse and the team have a combined record of 500+ web builds. Custom web design, organic SEO and AI search. Brisbane (Fortitude Valley), clients across Australia, New Zealand and Bali. 34 five-star Google reviews.
Born in
Byron Bay
Headquarters
Level 1, 1024 Ann Street, Fortitude Valley, Brisbane QLD 4006
Google rating
5.0 from 34 five-star Google reviews
Services
Custom web design, web development, eCommerce, SEO, AI search optimisation, copywriting and branding, landing pages and CRO, web apps and portals, hosting and care
Platforms
WordPress, Shopify, Magento, Astro, Next.js, React, Laravel and custom code
Industries
Trades and construction, professional services, hospitality and hotels, real estate, manufacturing and industrial, online stores, automotive, tourism
Areas served
Every Australian city from our Brisbane office, plus New Zealand and Bali
